Question 1

How quickly can you mobilise to a site?

Accepted Answer

For clients on active maintenance agreements, we can typically mobilise to sites in the Gauteng, Mpumalanga, and KwaZulu-Natal regions within 24 to 48 hours for emergency callouts. For planned project work, mobilisation is scheduled as part of the project programme. Cross-border mobilisation timelines depend on permit and travel logistics, which we manage as part of our project delivery scope.

Question 2

Do you respond to formal tenders and RFQs?

Accepted Answer

Yes. We regularly participate in formal procurement and tender processes for large industrial projects. We provide fully compliant quotations with detailed technical proposals, project programmes, resource plans, and all required commercial and legal documentation. If you have a specific tender format or compliance checklist, send it through and we will work to your requirements.

Question 3

Can we visit your office to discuss a project in person?

Accepted Answer

Absolutely. We welcome face-to-face meetings, especially for larger or more complex projects where a detailed discussion is valuable. Contact us to arrange a time so we can make sure the right engineers are available when you visit.

Question 4

Do you provide services to small and medium-sized facilities, or only large refineries and plants?

Accepted Answer

We work across the full range. While a significant portion of our work is for large industrial clients in oil and gas, petrochemicals, and mining, we also support smaller facilities such as fuel depots, manufacturing plants, food processing operations, and pharmaceutical sites. The size of the facility does not change the standard of engineering we apply. If you have a hazardous area, a fire and gas requirement, or an electrical and instrumentation need, we can help.

Question 5

What information should I have ready before contacting you?

Accepted Answer

The more detail you can provide upfront, the faster and more accurately we can respond. Useful information includes the type of facility, the service you require, any relevant drawings or specifications, the project location, your preferred timeline, and any specific standards or client specifications that apply. If you do not have all of this, do not let that stop you from reaching out. We can work through the scoping process together.

Question 6

Are you registered as a vendor with major industrial clients?

Accepted Answer

Yes. We are registered as an approved vendor and service provider with several major industrial organisations across Southern Africa. If you require vendor registration as part of your procurement process, we can provide all necessary documentation including company registration, tax clearance, B-BBEE certification, insurance certificates, and health and safety records.

Question 7

Do you offer maintenance agreements or ongoing support contracts?

Accepted Answer

Yes. We provide ongoing maintenance and support agreements that cover scheduled maintenance, emergency callouts, and technical support for fire and gas detection systems, control and instrumentation installations, and electrical systems. These agreements are tailored to the specific requirements of each client and can include 24/7 emergency cover. Contact us to discuss the options.

Question 8

Can you support projects that are already underway with another contractor?

Accepted Answer

Yes. We regularly provide specialist engineering support to projects that are being delivered by other contractors or EPC firms. This can include design review, hazardous area classification, fire and gas detection expertise, commissioning support, or as-built documentation. We work collaboratively with your existing project team and integrate into the project structure.

Get in Touch With Our
Engineering Team

Direct Access to Specialist Engineering

Speak to an Engineer

Send Requirements

Our Head Office

Regional Coverage

Project Scoping & Consultation

Upload Project Documentation

What to Expect Next

Acknowledgement

Technical Review

Clarification

Formal Proposal

Critical Fault?
24/7 Rapid Response

Engineering Across
Southern Africa

South Africa

Mozambique

Botswana

Namibia

Zimbabwe

Questions We Get Asked First

Let's Build a
Safer Industrial Future

Get in Touch With Our Engineering Team